TextNova — Support
Support and FAQ for TextNova app.
About TextNova
TextNova is a personal productivity app that helps you transform, generate, and refine text using the power of Apple Intelligence. Whether you need to summarize, rewrite, translate, or generate text — TextNova handles it all entirely on your device, with zero data leaving your iPhone, iPad, or Mac.
Key Features
- ✍️ Text Generation — Generate text from prompts using on-device AI
- 📝 Rewriting & Refinement — Rewrite, proofread, or adjust tone of your text
- 📋 Clipboard Auto-Detect — Automatically picks up text from your clipboard for quick editing
- 🔒 100% On-Device — All AI processing happens locally via Apple Intelligence. No data is ever sent to external servers.
Note: TextNova requires a device that supports Apple Intelligence.
Frequently Asked Questions
What devices are supported?
TextNova works on iPhone, iPad, and Mac devices that support Apple Intelligence. Please check Apple's official list to confirm your device is compatible.
Does TextNova collect my data?
No. TextNova does not collect, store, or transmit any personal data. All text processing is performed on-device using Apple Intelligence. See our Privacy Policy for full details.
Why aren't the AI features working?
TextNova relies on Apple Intelligence. Make sure:
- Your device supports Apple Intelligence.
- Apple Intelligence is enabled in Settings > Apple Intelligence & Siri.
- Your device is running the latest version of iOS, iPadOS, or macOS.
Can I use TextNova offline?
Yes. Since all processing happens on-device, TextNova works fully offline once installed.
How do I clear my saved data?
TextNova stores your input text and preferences locally on your device using local storage. To clear all data, simply delete the app from your device.
Troubleshooting
| Issue | Solution |
|---|---|
| AI features are unavailable | Ensure your device supports Apple Intelligence and it is enabled in system settings. |
| App crashes on launch | Update to the latest version of TextNova and your OS. If the issue persists, try reinstalling the app. |
| Clipboard auto-detect not working | Make sure TextNova has not been restricted from clipboard access. On iOS 14+, you will see a banner when the clipboard is read. |
| Text output seems unexpected | Try rephrasing your prompt or input. AI results can vary based on wording and context. |
If your issue isn't listed above, please reach out using the contact information below.
Privacy Policy
Your privacy matters. TextNova does not collect any personal information. All AI processing is handled on-device by Apple Intelligence.
👉 Read the full Privacy Policy
Contact & Support
If you have any questions, feedback, or need help with TextNova, feel free to reach out:
📧 Email: hahwul@gmail.com
I'll do my best to respond as quickly as possible.